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System Security, Physical Hardware Security, Network Security. We take the responsibility of securing your data very seriously.


Read on to learn more about how we employ the latest technologies and strict internal procedures to ensure you never have to worry about someone unwanted getting in, or any of your important communications getting out.


For the ultimate in spam and virus protection, the Intercept email defence included with Intercom provides additional protection to your inbox from malicious email and content.  In addition to state of the art spam prevention, additional levels of anti-virus and worm prevention are provided in Intercept along with built on Disaster Recovery Features.


We employ a variety of network monitoring tools both hardware and software based to monitor hacker, mail-bomb, virus and denial-of-service attacks. Through this combination of firewall and intrusion detection systems, we monitor the safety of our network 24 hours a day 7 days a week.


Connections to Intercom using Microsoft Outlook 2007® and Microsoft Windows XP® are all made over 128-bit SSL/HTTPS.   This allows all connections made between Outlook and the Intercom system to be encrypted.  Additionally, with users who don’t have access to Windows XP, secure VPN tunnels can be created to connect securely to the Intercom network.


Our data centers are protected 24 hours a day 7 days a week by on-site security personnel.  Physical security is handled by secure card-key access to facilities, requirement of personal photo ID as well as lock and key access to server cages.  In addition, the premises are controlled by a sophisticated on-site security infrastructure consisting of closed-circuit surveillance cameras and electronic tracking systems to ensure the highest level of physical security to the network.